Shipping & Returns

Delivery Time

The majority of the items on the website are shipped within 2 to 4 days unless they are part of the made-to-order collection. All items details are in the description below the photos of the product, so you can have more information about how long it will take.

All parcels are shipped through CTT: the standard shipping takes 2 to 3 days (for Portugal only) - I am not responsible if the parcel gets lost; the tracked shipping usually takes only one business day, but can take 2 days maximum (for Portugal only).

If you choose tracked shipping, once your order has been sent, you will get an email with a tracking number so you can follow your package.

When shipping internationally, it can take more 2 to 3 days than it takes for Portugal. Your order may be subject to import duties and taxes. I am not responsible for these charges if they are applied.

You can use the contact form or send me an email or message me through social media about any concerns or special request.

Refund Policy

Unless the package arrives damaged or the product has a problem, I do not offer returns or refunds.

If you wish to cancel your order, please send an email on the exact day you order so we can solve the issue.

If the address is wrong at checkout, I do not take responsibility for the lost parcel, so please confirm all your details.

If you don’t collect the parcel in time, you become responsible for the lost parcel as well as for the shipping for another one.